Delivery address
Collection branch

Accidental Loss and Damage

Our Accidental Loss and Damage Waiver option gives you more protection and peace of mind with everything you hire.

For an extra 15% of the tool hire cost, we'll take responsibility for any accidental damage or loss of an individual purchase to the value of £50,000*.
All non-account contracts, where the total value of the equipment exceeds £5,000, will automatically have the Accidental Damage & Loss Waiver applied.

Stolen equipment must be notified to the branch and must include the nitfied Police Station and crime ref number.

Please note: Claims could be rejected where inadequate preventative measures were not taken.
Recovery charges incurred are not covered within the waiver scheme.


*Accidental damage and loss cover for individual items with a purchase value of £50,000 - £100,000 is charged at 20% of the tool hire rate.
All claims are subject to a customer excess payment. Excess is calculated at 10% of the total claim value, with a minimum excess of £100 and up to a maximum of £500.