Terrible appliance has broke twice since we purchased in 2020 , I would avoid buying neue products from now on.
10 months ago
Tony from London
Type of purchase: DIY
No, I would not recommend to a friend
0
0
1
No
To anyone thinking of purchasing any Neue products with their kitchen I urge you to reconsider!! We have had ours in place since 2020 and every electrical appliance manufactured by Neue is broken. Dishwasher, fridge and microwave. The only part of the kitchen electricals that still works perfectly since purchasing as part of the kitchen is the cooker.... And that's because it's not a Neue product, it's rangemaster! Absolute pile of cheap rubbish. If you're thinking of purchasing your kitchen from here and looking at their electricals I was recommended Neue. More money in solving faults and now I need to replace a 3 year old fridge, dishwasher and integrated microwave, all at the same time
1 year ago
Katrina from Tyne and wear
Type of purchase: DIY
No, I would not recommend to a friend
2
0
1
Also no.
Just out of warranty and broken. Electrical fault undiagnosed - but could be solved with new pcb. Cost of spares and fitting are greater than a complete new machine. Save your money and buy a better one.
Merchant Response Dear Ewan, thank you for leaving a review of your Neue Integrated Dishwasher. We are very sorry to hear that the dishwasher has now broken after a short time, and unfortunately now out of warranty. There should be a Neue helpline number within the manufacturers instruction booklet. I hope they may be able to assist in some way. We can only apologise for the inconvenience that this has clearly caused you. Kind regards, Travis Perkins Team
1 year ago
Ewan from Whitnash
Type of purchase: DIY
No, I would not recommend to a friend
0
0
1
No
Used daily for 18 months and it's broken. Pump has broken and motor is going. Terrible product. Difficult and expensive to replace the parts.
Merchant Response We are very sorry to hear of this issue and would like to investigate this further. Please be assured that all of our Neue appliances are sold with a 2 year warranty so please get in touch with your local branch who can investigate this for you. Alternatively, you can contact our appliance helpline on 03444 995 599
Kind Regards Benchmarx Team
2 years ago
Sarah from High peak
Type of purchase: DIY
No, I would not recommend to a friend
2
0
2
Doesn't clean dishes well
This dishwasher is difficult to load, doesn't clean the dishes well and has a very noisy and irritating finishing beep cycle that can't be silenced.