Brought this product through benchmark when I bought a kitchen through them, broke down after 2 years but cannot find this product anywhere other than Travis perking so assume it came through them as they own Benchmark, it's called a neue though showing as unbranded, didn't expect that with a new kitchen
10 months ago
Colin from Maidstone
Type of purchase: DIY
No, I would not recommend to a friend
0
0
1
Exhaust vent non standard size
The kitchen installer bodged the job tried to fit a 100mm vent hose to the exhaust. The installation instructions say it needs 150mm, but that's way too big and the diagram is wrong. It looks to be about 120mm but there's no spec to go by. Because it was fitted with a small hose, the non return flaps don't rise and the vent doesn't work while making a horrendous noise
2 years ago
Tom from Brighton
Type of purchase: DIY
No, I would not recommend to a friend
1
0
1
Don't bother
Used for 20 months and now broken, will replace with a better brand. Stopped extracting and replaced fuse, still not working but the lights work
Merchant Response Dear Catherine, thank you for taking the time to leave a review for your Neue Canopy Hood. We are sorry to hear that it has not lasted as long as it should. As there is a 2-year guarantee with this product we would recommend contacting our appliance helpline on 03444 995 599 to discuss how we can help resolve the issue for you.
Kind regards, Travis Perkins Team
3 years ago
Catherine from Rugby
Type of purchase: DIY
No, I would not recommend to a friend
1
0
1
No
Terrible - bought this a few month ago. It makes plenty of noise but doesn't suck up any steam at full power so the surrounding kitchen is dripping with just one boiling pan. The extractor then drips back into the pan.
Merchant Response We're sorry to hear you've been experiencing this with your extractor. The performance can be affected depending on how this has been installed and the conditions at time of cooking. If the cooker hood is installed to be vented out then we would recommend the ducting is fitted with a minimal run to the outside at a slight decline, with as few bends as possible and using rigid ducting with as large a diameter as possible. If installed in recirculation, please ensure there is a sufficient space or cut out for the air to be returned to the room and this is not restricted. To improve performance, we would recommend turning on the extractor before you start to cook to generate the airflow required to extract efficiently and if the hood is vented out, then opening a window slightly will help to increase the airflow into the room and for the extractor to work optimally. We would recommend your grease filters are regularly cleaned to avoid build up of grease and dust which could also affect air flow. To reduce the amount of moisture in the air which turns into condensation, we can also recommend using pan lids and heating the room beforehand. If you would like to discuss this further please contact our appliance helpline on 03444 995 599.
Featuring our advanced HarvestFresh technology, this American style fridge freezer uses three-colour light technology to preserve the vitamins in your fruit and veg for up to five days in the crisper drawer. So you can relax knowing that your family are eating the most nutritious meals possible. And, to help you feel confident in your purchasing decision, this model is available for our 10 Year Beko Parts Guarantee.
This elegant and sophisticated 90cm cooker hood is ideal for drawing steam and odours out of your kitchen. Its three settings may be adjusted to suit the amount of steam in your kitchen, and its push-button controls are simple to operate. Its 305m³/hr maximum extraction rate makes it ideal for any kitchen. It incorporates washable filters to collect cooking fat and energy-efficient LED lighting. Its noise level is a modest 62 decibels. It is adjustable to match any kitchen layout and even offers the option to recirculate air or install it to expel steam outdoors.
Built to create the optimum storage conditions for your wine; the correct temperature, humidity and air circulation. They even use low vibration technology to minimise disturbance. And of course, they look great.
Featuring our advanced HarvestFresh technology, this American style fridge freezer uses three-colour light technology to preserve the vitamins in your fruit and veg for up to five days in the crisper drawer. So you can relax knowing that your family are eating the most nutritious meals possible. And, to help you feel confident in your purchasing decision, this model is available for our 10 Year Beko Parts Guarantee.
This elegant and sophisticated 90cm cooker hood is ideal for drawing steam and odours out of your kitchen. Its three settings may be adjusted to suit the amount of steam in your kitchen, and its push-button controls are simple to operate. Its 305m³/hr maximum extraction rate makes it ideal for any kitchen. It incorporates washable filters to collect cooking fat and energy-efficient LED lighting. Its noise level is a modest 62 decibels. It is adjustable to match any kitchen layout and even offers the option to recirculate air or install it to expel steam outdoors.
Built to create the optimum storage conditions for your wine; the correct temperature, humidity and air circulation. They even use low vibration technology to minimise disturbance. And of course, they look great.