Terms & Conditions

Tool Hire - Delivery and Collection Service Pilot

 

Terms & Conditions apply to the following branches:

 

Balham Hill, Balham Weir Road, Battersea Lombard, Bethnal Green, Dalston, Hackney, Hampstead, Kensal Green, London Bridge, London City, Paddington, Peckham, Pimlico, Queens Park, St Pancras, Staples Corner, Stoke Newington, Vauxhall, Palmers Green, Tottenham, Enfield, MK South and Biggleswade.
 

Same day delivery service:

  1. Service only available on selected products Monday - Friday on orders from the following branches: Balham Hill, Balham Weir Road, Battersea Lombard, Bethnal Green, Dalston, Hackney, Hampstead, Kensal Green, London Bridge, London City, Paddington, Peckham, Pimlico, Queens Park, St Pancras, Staples Corner, Stoke Newington, Vauxhall, Palmers Green, Tottenham, Enfield, MK South and Biggleswade. Selected products can be found here

  2. Orders must be placed in branch or over the telephone before 14:00 for same day delivery on the selected products that are in stock at the relevant branch and can fit 3 ½ tonne vehicle.

  3. Excludes weekends and Bank Holidays.

  4. Subject to stock availability in branch at point of order being made

  5. Available to Travis Perkins Trade Account holders & Non-Account holders.

  6. Delivery must be within a 4 mile radius of these branches: Balham Hill, Balham Weir Road, Battersea Lombard, Bethnal Green, Dalston, Hackney, Hampstead, Kensal Green, London Bridge, London City, Paddington, Peckham, Pimlico, Queens Park, St Pancras, Staples Corner, Stoke Newington, Vauxhall, Palmers Green, Tottenham, Enfield, MK South and Biggleswade.

  7. Each delivery will incur a £7.50 Ex VAT delivery charge.

  8. No guarantee can be made on specific timing of deliveries.

  9. Orders made after 14:00 cannot be guaranteed to be delivered on the same working day. If the delivery is not made that day, the order will be delivered the following working day and the £ 7.50 delivery charge will be refunded to the Customer.

  10. Orders placed on Friday between 14:00 – 17:00 will be delivered on the following Monday. Should the following Monday be a bank holiday, the goods will be delivered on the Tuesday

  11. Excludes all online orders.

  12. Service is limited to within the trading hours of the branch that the order is placed, please check opening times of branch..

  13. If the Customer is not present or cannot be contacted at the time of delivery, the Service may be cancelled and the branch will attempt to contact the Customer to re-arrange delivery for another day. The branch is not liable for any failed deliveries due to failure to contact the Customer.

  14. Delivery must be signed for.

  15. Travis Perkins reserves the right at any time to modify or discontinue, temporarily or permanently, the Service with or without prior notice at any time in its absolute discretion.

  16. In the event that delivery is not made due to reasons outside the branch’s control, a claim can be submitted to the Branch Manager where the order was placed.  The Branch Manager will review the claim and their decision on the claim is final. A successful claim will have the £ 7.50 Service Delivery Charge refunded.

 
 

Next day collection from site service:

  1. Service only available on selected products Monday - Friday on orders from the following branches: Balham Hill, Balham Weir Road, Battersea Lombard, Bethnal Green, Dalston, Hackney, Hampstead, Kensal Green, London Bridge, London City, Paddington, Peckham, Pimlico, Queens Park, St Pancras, Staples Corner, Stoke Newington, Vauxhall, Palmers Green, Tottenham, Enfield, MK South and Biggleswade. Selected products can be found here.
  2. Off-hires must be confirmed in branch or over the telephone before 17.00 for the selected products and that can fit 3 ½ tonne vehicle.

  3. Excludes weekends and Bank Holidays.

  4. Subject to collection availability at the time the off-hire is made.

  5. Available to Travis Perkins Trade Account holders & Non-Account holders.

  6. Delivery collection must be within a 4 mile radius for these branches: Balham Hill, Balham Weir Road, Battersea Lombard, Bethnal Green, Dalston, Hackney, Hampstead, Kensal Green, London Bridge, London City, Paddington, Peckham, Pimlico, Queens Park, St Pancras, Staples Corner, Stoke Newington, Vauxhall, Palmers Green, Tottenham, Enfield, MK South and Biggleswade.

  7. No guarantees can be made on specific timings of deliveries.

  8. Each delivery collection will incur a £7.50 Ex VAT delivery collection charge.

  9. Off-hires that are made after 17:00 will not be available for next day collection.The collection will be the next working day.

  10. Off-hires made on Friday after 17.00 will be collected on the following Tuesday (or Wednesday, should the Monday fall on a bank holiday).

  11. Service limited to within the trading hours of the branch that the order is placed, please check opening times of branch.

  12. If the Customer is not present or cannot be contacted at the time of collection, the Service may be cancelled and the branch will attempt to contact the Customer to re-arrange collection for another day.

  13. Collection must be signed for.

  14. Travis Perkins reserves the right at any time to modify or discontinue, temporarily or permanently, the Service with or without prior notice at any time in its absolute discretion.

  15. In the event the Service is not successful due to reasons outside its control, a claim can be submitted to the Branch Manager of where the order was placed.  The Branch Manager will review the claim and their decision on the claim is final.

 

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