Q1 - Can I have my goods delivered?

Yes - We can deliver to your chosen address. Most of our branches have a Large Goods Vehicle (road access and weight limits need to be considered), with some branches having smaller additional vehicles - please contact your local branch for more details.

*Please note that delivery charges may apply.

Q2 - How much do you charge for delivery? Is there a minimum order value?

Delivery is free on standard web orders when you spend over £40 inc VAT. Standard orders under £40 inc VAT will incur a £5 inc VAT charge

*Additional charges may apply:

Delivery charge on Big & Bulky items is £5 inc VAT

If you have a Credit Account or Trade Cash Card with us, you'll benefit from free local delivery on products that are stocked in-branch.

*Please note that delivery charges for tool and equipment hire may apply.

Q3 - Will you deliver my materials exactly where I need them?

We work to very high safety standards, giving you the reassurance that all our deliveries will be carried out safely, and delivered kerbside.

However, this may restrict our ability to deliver your materials if we deem the delivery location to be unsafe, for example, if there are overhead power cables present.

Q4 - Can I collect my order instead of having it delivered?


We now offer Click & Collect. To find out more about this service, please click here.

Q5 - Do you sell to overseas customers?

Depending on your requirements, we may be able to ship your order internationally.

However this can only be considered if you ‘Request a Quote’. When submitting your quote through our website, please include your overseas requirements in the 'Additional Information' section.

Q6 - Do you deliver on Bank Holidays?

During Bank Holiday periods like Christmas and New Year, the majority of our branches are closed. As a consequence of this, there may be a delay to when you order is delivered. Please contact your delivering branch, which will be detailed in your email confirmation, and they will be able to advise when they can deliver your goods. Please use the branch locator to view the branch's opening hours.



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