The microwave oven may have worked just once but this worked from the off. Even better when you realise the magnetic control knob is that. Magic. One issue with a lot of the neff stuff. To register the product you need the e numbers etc. given that it's all hooked up to the internet and the e number for the hob is buried it makes it a huge ache to do this. Neff there is a better way. Trust me. (Miele do it for you ) and as we have seen with my faulty microwave oven. It all need to be registered. The internal extractor fan is also top notch.